Returns & Exchanges
At Bed Store, we want you to rest easy knowing that if your new bedding or mattress isn't the perfect fit, you can return or exchange it within 30 days of delivery. We are committed to ensuring you find the ultimate comfort for your home with our hassle-free return process.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Place the items back in their original packaging, ensuring all tags are attached and the product is in its original condition.
Schedule a Pickup
For larger items like mattresses, we will coordinate a professional courier to collect the item directly from your home at a scheduled time.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing